Product support
Include the platform involved, what you were trying to do and the exact message shown by Pulse Social. Do not send passwords, access tokens or API secrets.
Email supportSupport
Help with Pulse Social.
For connection, publishing, privacy or account questions, contact the product operator directly.
Privacy requests
Use the same address for access, correction, deletion or other questions about personal information handled by Pulse Social.
Make a privacy requestCommon questions
Where are drafts and media stored?
Draft information and media references are stored locally on the computer running Pulse Social. Selecting or removing a library item does not move or delete the original video file.
Does Pulse Social publish without approval?
No. A user selects the destination channels and confirms the post or schedule. AI-assisted copy is shown for review and is not sent automatically.
How do I disconnect a platform?
Open Settings & connections inside Pulse Social and choose Disconnect for that service. Instagram and Facebook share one Meta session, so disconnecting either signs out both.
How do I remove TikTok access?
Disconnect TikTok in Pulse Social and, if required, remove Pulse Social from the connected-app settings in your TikTok account. TikTok controls copies already published to its service.
Can I download Pulse Social from this website?
Not currently. This website provides official product, support and legal information only.